1. The voucher/ticket will entitle you to participate in a hot air

         balloon flight experience at a date, to be arranged, within 12

         months of purchase.

         2. The voucher is not redeemable for cash.

3. Hot air balloon flights are completely dependent upon the weather and are regulated by the Air Navigation Order. It may be necessary to postpone a flight at any time if in our judgment the conditions are not safe or the flight would not be permitted under the Air Navigation Order. We will give you as much warning as operational procedures of any postponement but in order to ensure safety we reserve the right to postpone a flight at any time up to the moment of launch.

4. It is intended that the balloon be airborne for 60-90 minutes,  but the pilot has ultimate responsibility for deciding the duration and conduct on any flight and the appropriate time and place of any landing.We cannot guarantee that a flight will follow any particular direction.

5. If we have to postpone your flight on 5 or more occasions we will extend the validaty period of your voucher to include the next month and providing you make two attempts to fly that month, it will continue to be extended month by month.

6. We will make you a refund less our reasonable administration costs (see clause 9) in the following circumstances; if a docter certifies that there is no possibility that you will be or were medically fit to fly (other than by  reason of pregnancy) during the validaty period of the voucher.

7. If you are unable to fly during the validaty period of your voucher because you are pregnant we will extend the validaty period by 9 months.

8. Refunds in any other circumstances are at our descretion.

9.Our administration costs are twenty percent of the voucher price.

10. We carry limited insurance cover against the risk of any injury or damage to passengers and their belongings during the course of our flights in accordance with international agreements covering air transport. The level of cover varies from time to time as a result of currency fluctuations and you may not consider it adequate. We can provide further details upon request and if you do not consider that the amount of insurance cover would be adequate to compensate you for any loss whether for death or, personal injury or damage to your belongings you should take out your own additional cover. We will not be liable for any loss or damage to equipment and effects brought with you on the flight nor the death or personal injury above the level of our insurance cover unless it has been caused by our recklessness.

11. We do not accept liability for any costs or expenses you incur if we have to postpone any flight, where the reason for postponement is beyond our control.

12. We cannot supervise vehicles parked at the meeting point for a flight and vehicles and their contents are left at your own risk and no liability is accepted for any loss or damage to your vehicles or content unless it is due to our negligence.

YOUR OBLIGATION TO US:

1.Your voucher is valid for a period of 12 months from the date of purchase. If your flight is not taken within that time, you will lose the right to participate in a flight, unless you booked flights on five or more occasions which have had to be postponed by Belvoir Balloons, or the validity period of the voucher has been extended for some other reason under these terms and conditions.

2.You must telephone our office to check that your flight is going ahead the evening before a morning flight (time to be arranged at time of booking) or around two hours before an evening flight. You may postpone your flight up to three days before the meeting time of the flight you have booked.

3.If you do not give notice of postponement in accordance with paragraph 2 above or do not       attend in time to take part in your booked flight, you will not be entitled to a re-scheduled flight nor to any refund. I.e. if you fall sick and are unable to give notice as paragraph 2, send a relation or friend in your place or if your car breaks down on the way to the launch site, call a taxi.

4.We are not qualified to express an opinion confirming that you are fit to fly and you must ensure that you are fit to fly.  You must not fly if you are suffering from any serious medical condition or have recently undergone surgery unless you have a certificate of your fitness to fly from your doctor.  You must not fly if you are pregnant or under the influence of alcohol or drugs.

5.Our paramount consideration is your safety and the safety of others participating in the flight and you must obey all requests and instructions issued by any of our representatives and take particular care to abide by any safety instructions given.  The pilot has complete discretion as to whether to allow you to take part in the flight and will refuse to allow you to do so if in his opinion you would be a risk to the balloon, other passengers or to yourself.

6.Children need to be at least 4'6" (1.37m) tall and must be accompanied by a responsible adult.               

7.You should wear such appropriate clothing as is advised to you in advance to  the flight and is further detailed on our website.